Warranty:

1. Warranty Period: Products come with a 12-month manufacturer’s limited warranty against defects (excluding damage or misuse after receipt). Accessories have a 3-month warranty.
2. Warranty Claims: Defective items must be reported and returned within the warranty period (in the original packaging, if possible). Please provide a description of the defect and your order number. Items with expired warranties will not be repaired or replaced.

By placing an order on SA HAIR MARKET, you agree to these warranty terms.

Feedback:

We are committed to providing excellent service and achieving 100% customer satisfaction. Your feedback is very important to us. Please contact us immediately before leaving neutral or negative feedback so we can address any concerns and work towards a positive resolution. We cannot resolve issues we are unaware of.